How We Do It
The Compass commitment to superior customer service demonstrates the power of One over Many. We provide One source from design through installation. One key contact charged with eliminating bureaucratic snafus and One source accountability. Simplified processes are the predictable result, putting maximum emphasis on development of good solutions. It also makes it easier for customers to stay in touch with every project, no matter how large or small.
We have fully integrated engineering, fabricating and installation expertise to produce better quality solutions.
Beginning with your needs and input, we ensure your equipment is engineered around your goals. We present detailed recommendations that include not only layout and equipment costs, but also an analysis of how quickly the new system can be expected to pay for itself.
We field an expert crew with in-depth experience in mechanical and electrical engineering and metal fabrication to install and thoroughly test the system. We also provide your plant personnel with comprehensive training to ensure the equipment works right – right from the start.
After the system is up and running we continue our support with on-call service.
Most important, we stand behind our turnkey solutions with a complete performance guarantee. If the equipment does not perform to your specifications, we will keep working until you’re satisfied.
At the heart of our efforts is a proprietary planning and execution process we call All (En)Compassing. This methodology creates an orderly way to bring customer needs together with our engineering, fabrication and installation expertise. READ MORE