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Service and Maintenance

Problem: Downtime is a dirty word and can quickly rob your profits and affect every part of your manufacturing system. However, servicing complex material handling systems requires both expertise and sensitivity to timing issues to maintain peak productivity.

Solution: Compass technicians are factory-trained and equipped with appropriate diagnostic tools to both maintain your system in order to prevent issues, and service your system to correct issues. Cross-functional technicians are process knowledgeable with the ability to make recommendations for improvements as they work on your system.

We schedule technicians 24/7 in order to accommodate down-shift scheduling and offer spare parts inventory programs to help minimize downtime throughout the year. Yearly Service and Maintenance contracts provide the extra-value of proactive assistance. 


Service and Maintenance

  • Service and Maintenance Contracts work to both prevent and correct issues.
  • Emergency service is available.
  • Spare Parts Inventory Programs are available to help minimize downtime.
  • Factory-trained technicians are cross-functional and process knowledgeable to provide better service.
  • Technicians can also make recommendations for system improvements.
  • 24/7 Scheduling accommodates down-shift scheduling.
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Compass Guarantee:

We will guarantee that any system we engineer, fabricate and install will perform as promised. The complete Compass Systems Guarantee is available here.

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System Audits:

Please reach out to our technical team regarding a system audit, and potential Compass-engineered solution to ensure your material handling system is maximizing productivity and return on investment.

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